FAQ

Frequently asked questions.

AquaForce Group

A multi-brand sanitary-ware group serving the Middle East and Europe, with headquarters in London.

Our group headquarters is in London, with offices in Germany, Italy and Dubai. See Global Presence for details.

Brands & Products

DueGi Rubinetterie, SCHMITT Armaturen, Domus, Fordham, KYLO, ahti interiors and allflex.

Faucets and mixers, shower systems, cistern and flushing systems, flexible piping and sanitary accessories.

Private Label

Yes — our Private Label programme covers everything from product selection to delivery. See the Private Label page.

Manufacturing & Quality

Not all of them — we work with selected factories and manufacturing partners under controlled quality processes.

Customisation

Product finishes, branding, packaging and market-specific ranges — separately or combined.

Orders & Logistics

Through demand and supply planning, warehousing coordination and clear lead-time communication.

Technical Documents

Via the Resources directory, which links to confirmed files or the relevant brand page.

Saudi & UAE Compliance

Not automatically — compliance status varies by product line. Contact us to confirm applicability.

Warranty & Support

Submit a request through the Warranty & Support page with your product and purchase details.

Careers

Visit our Careers page and submit the application form with your details.